TUESDAY, 3 NOVEMBER · 09:00

Good morning, John.
{{onTrack}} of 40 guests are on track — {{needPhrase}} today.

1 Act Now! 0 Act Now {{todayCount}} Today {{waitingCount}} Waiting on others {{handledCount}} Handled overnight

ACT NOW

Mr & Mrs Laurent Suite 1204 · arrive Fri 6 Nov

Their private sunset cruise on Sunday is unavailable.
- Both alternatives need the guests' approval
- I'd lead with the private one.

Hold expires Thu 18:00 · 2d 9h Awaiting cruise supplier Review decision
Nothing needs you right now. Message sent to Mr & Mrs Laurent at 09:14. Their reply will show up here; if they don't answer, Aurelia drafts a nudge for Wed 18:00.
View Laurent

TODAY

Ms Okafor — early check-in conflicts with housekeeping. Move her to room 0809? See details
Arrives today 13:00
{{bianchiLine}} See details
Due Wed 12:00 Awaiting guest reply
Sunset cruise · anniversary gestureMr & Mrs Laurent · Suite 1204Sun 8 Nov · Awaiting cruise supplier, reply due Thu 18:00
Allergy detailsMr Bianchi · Suite 1511Due Wed 12:00 · Awaiting guest reply
Cruise choiceMr & Mrs Laurent · Suite 1204Sent 09:14 · Awaiting guest reply
Spa treatmentMs. Elena Rossi · Suite 611Sat 7 Nov · No slot confirmed yet
Saturday dinnerDr. Haruka Mori · Suite 1507Sat 7 Nov · Restaurant pending
Spa treatmentMr & Mrs Okafor · Suite 802Sat 7 Nov · Awaiting spa reply
+ more in the list
Sunset gesture approvedMr & Mrs Laurent · Suite 1204Sun 8 Nov · Approved by the operator
Airport transferMr & Mrs Laurent · Suite 1204Fri 6 Nov · Driver confirmed for 14:30
Champagne in suiteMr & Mrs Okafor · Suite 802Fri 6 Nov · Order confirmed
Late checkoutDr. Haruka Mori · Suite 1507Sun 8 Nov · Approved within house policy
Room preferencesMs. Elena Rossi · Suite 611Quiet floor, extra pillows · Added to profile
+ more in the list

Aurelia drafts and prepares. Nothing reaches a guest without your approval.
GUESTS > MR & MRS LAURENT
BACK TO BRIEF

Mr & Mrs Laurent

Suite 1204 · arrive Fri 6 Nov
BEFORE ARRIVAL
STAY 4 NIGHTS
Tue, Nov 3 · Today
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Wed, Nov 4
Nudge draft if no reply · 18:00
Thu, Nov 5
Hold on private cruise expires · 18:00
Fri, Nov 6
Arrival · transfer confirmed
Sat, Nov 7
Dinner
Spa · awaiting supplier
Sun, Nov 8
Sunset Cruise
Needs you
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Sunset Cruise · awaiting supplier
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Mon, Nov 9
Nothing planned
Tue, Nov 10
Departure

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NEW AURELIA'S SUGGESTION
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Awaiting cruise supplier
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{{draftStatus}} {{annivDraftChip}} Awaiting their reply · nudge drafted Wed 18:00 if needed
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CONFIRM BEFORE SENDING

Send to Mr & Mrs Laurent?

To Mr & Mrs Laurent · WhatsApp Verified contact Leads with {{leadSummary}} Anniversary {{annivSummary}} If no reply Aurelia drafts a nudge for you on Wed 18:00. Nothing is sent without you.

{{draft}}

The operator hasn't replied yet

You asked the {{waitOperator}} for {{gestureWord}}, and they haven't answered. If you send now, the guests will choose their cruise before the gesture is confirmed.

Sending now won't cancel the request. Aurelia will let you know when the operator replies.
REQUEST TO CRUISE SUPPLIER

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To {{operatorName}} · via email About Mr & Mrs Laurent · Sun 8 Nov · Sunset Cruise Cost None to the hotel. The operator decides whether to offer it. Guests {{requestVisNote}}
REVIEW DRAFT

Message to Mr Bianchi

To Mr Bianchi · Suite 1511 · WhatsApp Verified contact Why The restaurant needs his allergy details to prepare his table. Due Wed 12:00
ORIGINAL MESSAGE

Mr & Mrs Laurent

WhatsApp · Mon 2 Nov, 19:42 · guest's verified number

My wife and I are looking forward to our stay! We'd love airport transportation, a nice dinner on Saturday, a spa treatment, and a private sunset boat excursion on Sunday. We prefer quiet, intimate experiences rather than crowded ones. Ideally, we'd like to keep the boat excursion under €1,000.

19:42

Aurelia booked the private cruise from this message. That booking is now unavailable.